Our Services

Our Services

What does it mean?

We offer all patients additional appointments outside of core network hours. Designed to improve patient access, this service includes the following:

  • Appointments are available Mondays to Fridays between 18:30pm – 21:00pm.
  • Appointments are available Saturdays between 09:00am- 17:00pm
  • Appointments will be both bookable in advance and available for same day
  • A mix of services will be available within these additional hours with access to the range of health professionals
  • The appointments offered include both telephone and face-to-face options

If a face-to-face appointment is requested, this will be at a GP practice in the local area – this may not be at your own GP practice, but at another nearby.

Our network has employed several healthcare professionals to help with some of the challenges that Primary Care is facing and to help reduce the health inequalities that arise due to workforce shortages in General Practice.

Each Practice has additional roles, tailored to their individual practice patients needs, to support their core Practice team.

Some of the roles we provide are:

Social Prescribing Link Worker (SPWL)– Our Social Prescribing Link Worker connects people with local community activities and services that can help improve their health and wellbeing.

Trainee Mental Health ACP – Our TMH Advanced Clinical Practitioner offers assessments, brief intervention and referrals to secondary care mental health services where required.

SMI Healthcare Facilitator – Our Physical Health Facilitator works with practices to bring patients in for their annual MOT check working with a specific cohort of patients. The team performs a blood test, blood pressure check, height and weight check in addition to reviewing care plans as part of the health check..

Children and Young People Mental Health ACP –  Our CYP MH Advanced Clinical Practitioner works with children who are struggling with mental health and offers them assessments, treatment, health education, diagnostics and referrals to other services.

NHS Talking therapies previously known as IAPT is a service which provides psychological interventions and treatment for people with the following common mental health problems:

  • Agoraphobia
  • Body dysmorphic disorder (BDD)
  • Depression
  • Generalised anxiety disorder
  • Health anxiety (hypochondriasis)
  • Mixed depression and anxiety (the term for sub-syndromal depression and anxiety, rather than both depression and anxiety)
  • Obsessive-compulsive disorder (OCD)
  • Panic disorder
  • Post-traumatic Stress Disorder (PTSD)
  • Social anxiety disorder
  • Specific phobias (such as heights, flying, spiders etc.)

If you would like to speak to a psychological therapist, contact your registered practice who will help you arrange an appointment.

The Friends & Family Test (FFT) is an important feedback tool for those who use NHS services to have the opportunity to provide feedback on their experience. Listening to the views of patients helps identify what is working well, what can be improved and how.

Watch this short video to learn more about the Friends & Family Test:

We work in partnership with Kirklees Council to provide our patients with a Social Prescribing Service.

Many things can affect our health and well-being which could include feeling isolated, lonely or stressed by work money and housing problems or living with a health condition.

Social prescribing helps people to improve their health, wellbeing and social welfare by connecting them to services and activities in their local community. This could include:

  • social activities
  • walking, well-being and fitness groups
  • parent support groups
  • arts, gardening and creative activities
  • employment and training support
  • housing and benefits support

Our social prescribing link workers will talk with you about what matters to you. They will help you to identify any issues and challenges that you would like to address and help connect you to services and local community activities that can support you.

To speak to a link worker, please contact your GP.